Jacob Nielson Rapidly Losing Credibility
There was a time when the word of Jacob Nielson was undoubtable right and everyone must bow down before it. Fortunately it appears that time is well and truly over. His latest article on blog usability completely misses the point of blogs, the target audience of most blogs and often passes a simple reality check.
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No Author Biographies
- Let's face it, no one really cares about you. Unless your an A or B list blogger the vast majority of your traffic comes from search engines. Most of the time your readers are just looking for the solution to their problem. They don't need to know whether or not your reliable or intelligent, they just check to see if your proposed solution works.
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No Author Photo
- You're a geek - no one wants to see your photo. Also, see item 1.
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If the point of your blog is to make people recognize you in the street then you should:
- Try acting, singing or Funniest Home Videos - you're more likely to succeed.
- Post your photo on your blog.
- Otherwise include it only if it benefits your design and doesn't distract people. They want your content, not your photo.
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Nondescript Posting Titles
- This ones a good point if you want search engines to pick you up.
- If you're not targeting search engines though, use titles that are most likely to lure in your readers. Go browse the front cover of your average magazine for good examples, or say something controversial or insulting - you know, like "Jacob Nielson Rapidly Losing Credibility".
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Links Don't Say Where They Go
- Good advice.
- It should however be noted that in context the link does quite clearly say where it's going. It's only bad if your target audience is skipping from link to link.
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Classic Hits Are Buried
- Nope, classic hits are the top item in search engines. People don't visit your blog looking for classic content they've already read. They find your blog by being linked directly to a story they find interesting or by finding it in a search engine.
- Most blog content rapidly goes out of date. It's a time based medium and is navigated differently to the rest of the web even though it uses the same technologies (ie: hyperlinks).
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The Calendar is the Only Navigation
- Most blogs have categories, most people don't use them.
- Again, people don't care about previous postings very much, they want to read the article that was directly linked to.
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Irregular Publishing Frequency
- RSS and Aggregation. Most of your readers are notified when you post a new entry or it turns up on a Planet aggregator or similar site.
- Other users get their by search engines or because they followed a link from another site. In either case they don't care when you publish, just that the article they want is still there.
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Mixing Topics
- It's my blog and I'll do what I want.
- From the anecdotal evidence I've seen, you can post on quite a range of topics and not annoy people. It's just so easy to skip over an entry and besides which, most of your readers are coming from search engines and links. Are we noticing a theme here yet?
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Forgetting That You Write for Your Future Boss
- Good point. You should always remember that what you write in public is, you know, in public. Behave yourself.
- Of course if you don't provide an easy Rants category your future boss will probably not bother to read all of your entries and everyone knows that people occasionally have a bad day.
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Having a Domain Name Owned by a Weblog Service
- Good point.
- Not as bad a mistake as Jacob makes it sound though. Remember how most of your readers find you via a search engine? Yeah, the search engines work out that you've moved eventually.
- Also, redirects are your friend, but aren't always simple or even possible to set up with hosted services. Any links to my old URL on intencha.com still get you to my blog at its new URL today.
The rules for what is good and bad on blogs differs for each and every blog. It all depends on the target audience. It's also important to remember that making your blog popular is about being ranked highly on search engines and getting other bloggers to link to you. Building a successful business blog is about building a successful relationship with your clients, not reaching the most people. Maybe for you, blogging is just about having a place to dump your thoughts and seeing what other people have to say about them. Maybe it's just a place to rave and rant about anything you want. Whatever the purpose of your blog, measure it's success by how well it meets those goals, not by what some idiot pimping his training sessions tells you.
Oh and yes, this entry is the start of my push to make "over-use of lists" the number one blog design mistake for next year, it's kind of my "I have a WYSIWYG editor with awesome list support and I'm not afraid to use it" statement. I've probably also thrown in a few extra apostrophe's just for Greg (note link not telling you where it goes - oh I'm so naughty).

October 19th, 2005 at 12:53 am
Well I must not be the target audience, because I find most of what Neilsen says here to ring true. Having said that, you’ve written a few more ‘good point’ summaries than the beginning para would lead me to expect.
Re: biography, a short paragraph explaining a little bit about who on earth you are is a great idea, and one I am glad to see you adopt. Re: headlines; well, I certainly skip over headline titles that aren’t descriptive enough to be interesting when I’m looking at a summary in a newsreader. I think you’re essentially arguing the same point as he is. Re: descriptive link text; that’s an SEO really, and quite difficult too I find.
October 19th, 2005 at 6:34 am
Jon,
You’re right, I do tend to agree with more than what the title suggests, see my comments on item 3. :) Headlines need to be interesting, not nessecarily informative - I’m much more likely to want to read a headline that leaves me guessing a little than one that tells me everything about the story.
I do like a biography and like telling people about it but the majority of my audience don’t care because they’ve just come in via search engines. If you were using your blog to build relationships though you definitely should have a bio and a photo. I think if the lack of a bio and photo are the two biggest problems in blogging today then we’re in a lot better shape than it appears.
The descriptive link text is actually a good habit to get into if nothing else, it’s not so much an SEO technique as an accessibility technique as screen readers tend to read the entire document then the user skips from link to link to find where they want to go next. Accessibility isn’t exactly a high priority for most bloggers though so it got a good advice with an extra comment.
It’s worth noting I was having a bad day yesterday and very nearly checked the “rant” box on this post.
November 2nd, 2005 at 1:06 am
To a degree, I guess it depends on WHERE your blog is hosted and what its purpose if for as to whether or not the recommendations/observations of Jacob are correct or not. Personally, I tend to agree with much that he said if you are seeking to create an information blog (either on the Internet or inside an organisation) - people will accept more of what you have to say if you are seen not to be hiding behind anonymity - the author should provide details to indicate that they are a credible source, although proving this is somewhat difficult. Equally, if you are expecting a regular audience who will refer to past articles (particularly important for an internal weblog), providing easy access to the important articles is vital.
I’m personally working on creating a custom weblog engine that will directly support IT project management in an organisation and much of the design recommendations made will be incorporated into this project.
However, if you are writing a “standard” weblog on the Internet, then I do agree that many of the points expressed aren’t that important. Regardless of this, I still credit Jacob of at least trying.
November 17th, 2005 at 6:23 pm
There are some decent points, however, he is probably looking to get work out of this from google or sixapart. Just like when he denounced Flash, then got hired by them.
I was drawn to your post from the title… But, he lost credibilty to me when “Jakob Nielsen Declares the Letter “C” Unusable.”
nice blog too!!!!
December 10th, 2007 at 8:30 am
Shouldn’t you spell his name correctly?