Comments on: Don’t Blame The User, Blame The Editor http://www.symphonious.net/2009/10/23/dont-blame-the-user-blame-the-editor/ Living in a state of accord. Tue, 07 Feb 2012 01:07:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Adrian Suttonhttp://www.symphonious.net/2009/10/23/dont-blame-the-user-blame-the-editor/comment-page-1/#comment-174332 Adrian Sutton Sat, 24 Oct 2009 09:26:50 +0000 http://www.symphonious.net/?p=1250#comment-174332 John, Definitely there are problems with communicating instructions to users and it's a very challenging area. The real problem with Jeff's approach is that he focussed on improving the communication as the only option whereas the best option is always to eliminate the need for instructions entirely. It's not always possible, but it should always be the ultimate goal. John,
Definitely there are problems with communicating instructions to users and it’s a very challenging area. The real problem with Jeff’s approach is that he focussed on improving the communication as the only option whereas the best option is always to eliminate the need for instructions entirely. It’s not always possible, but it should always be the ultimate goal.

]]> By: John Dowdellhttp://www.symphonious.net/2009/10/23/dont-blame-the-user-blame-the-editor/comment-page-1/#comment-174331 John Dowdell Sat, 24 Oct 2009 06:36:57 +0000 http://www.symphonious.net/?p=1250#comment-174331 One of the hardest things to do is to write just what the reader wants to know, and to pare away any extra reading costs that get in the way. Twitter has the potential to help bloggers learn to become more concise, more relevant and useful. Jeff's doggy cartoon is actually very good. It shows the disconnect between the message the communicator is sending, and the message the listener receives. It's hard work, to foster effective messaging, but I have faith we humans will get there eventually! ;-) jd/adobe One of the hardest things to do is to write just what the reader wants to know, and to pare away any extra reading costs that get in the way.

Twitter has the potential to help bloggers learn to become more concise, more relevant and useful.

Jeff’s doggy cartoon is actually very good. It shows the disconnect between the message the communicator is sending, and the message the listener receives.

It’s hard work, to foster effective messaging, but I have faith we humans will get there eventually! ;-)

jd/adobe

]]> By: ddoctorhttp://www.symphonious.net/2009/10/23/dont-blame-the-user-blame-the-editor/comment-page-1/#comment-174330 ddoctor Fri, 23 Oct 2009 13:32:54 +0000 http://www.symphonious.net/?p=1250#comment-174330 Amen. Amen.

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