Symphonious

Living in a state of accord.

Wanted: Open Source Evangelist/TinyMCE Guru

From the job description:

We are seeking a Software Developer who is experienced in creating sophisticated, highly interactive, JavaScript applications. Ideally we desire someone that has experience in TinyMCE or has experience working as part of an open source project. The right person will have the ability to work remotely in a highly collaborative manner with virtual teams.

I’m pretty excited about this new opening within Ephox. Lots of great stuff to come out of it hopefully, but in particular helping Ephox to start working better with Open Source communities and developing some awesome stuff with JavaScript. While TinyMCE experience is something we’re particularly keen to have “ready to go” if possible, whoever fills this role is going to become a web content editor expert in general from Tiny to CK, Dojo and of course our personal favourite EditLive!

The position is open regardless of your location in the world, though if you happen to be near Brisbane, Maidenhead or Palo Alto we have nice offices you can come in and work from if you like.

Stop Suffering in Silence

I keep seeing otherwise intelligent people1 encounter problems with software but never actually report them to anyone who could fix them. For commercial software opening a support ticket takes just a few minutes and usually gets the issue resolved pretty quickly so you can stop wasting time suffering through it or complaining about it. For open source software it’s often a bit more difficult – you need to join the users mailing list and ask questions there, follow up if you don’t get a response and maybe even put together a solid bug report. Still nothing ominous.

Of course, the opposite effect happens too. Once someone finds they can report an issue and get it fixed for them, they often go a bit crazy reporting things – even before they’ve done a bit of investigation to confirm they’ve place the blame on the right bit of software2.

I’ve been watching both these things happen within Ephox lately and it’s amazing how many things you can get solved quickly when you do get the right balance between reporting too soon and reporting too late (or not at all). It’s a skill I think we need to work to improve.

1 – Myself included sometimes.

2 – I’m sure there should be a good quip about the bug being in your code rather than the library/compiler/OS/etc but I can’t find one.

Communities and Git

GroupThe conversation that has sprung up around how the use of distributed version control, Github in particular, affects community is a refreshing change in the blogosphere1. It’s people collectively thinking things through rather than just reacting in uproar or following the latest meme.

The latest installment is from Ben Hyde, git: Balene for Knowledge2. It’s definitely worth reading in its entirety, but let me pull out a couple of key points:

[Source control] provides a locus around which the work can rendezvous. It a campfire, and the community gathers around it. I accept that. But let’s be clear, it isn’t the only campfire. Other examples: the irc channel, the email, the bug tracking, the release process, the distribution system, the license, the social networks, etc. etc.

and:

The thing that blew me away about git was that it helps to address this problem. It increases the probability that users will reveal their knowledge. It helps to create a cultural norm toward that behavior. To me this is far more important than the risk that their forking would quench the community campfire.

The thing that really strikes me about these two comments – GitHub doesn’t just provide forks with a git branch to work on, it also provides a wiki and issue tracker. It does keep track of the network and provide tools to help feed changes back and they do work well, but it unconditionally forks more than just the source control.

So perhaps one improvement GitHub could make is to enable a project to be forked without creating the wiki, issue tracker etc. Not only would that make it clearer that this was just an experimental or temporary fork rather than an alternate, long term project, it would further reduce the barrier to people getting involved. Right now, creating a fork means creating a whole open source project and it feels like you should be managing it as a project which feels like hard work. If you only forked the source control, it would just be a place to code out in the open so that you can get what you need from the project but also make it easily available to everyone else.

1 – wow that really feels like a blast from the past…

2 – in response to J Aaron Farr’s A Community of Rockstars which amusingly is part of the latest uproar.